Terms of Service

These terms govern the sale and use of Evex Tracker, a desktop application for Microsoft Windows. They include the end-user licence agreement for the software.

Version 1.0 · in force from 10 August 2026 · language of the contract: English

1Who you are contracting with

Evex Tracker is published and sold by an individual entrepreneur registered in Poland:

In these terms, "we", "us" and "our" mean the seller named above. "You" means the person who buys or uses the software.

2Definitions

3What the software is

Evex Tracker is statistics software. It reads hand-history files that your poker client has already written to your own disk, stores them in a local database, and shows you what happened: your own results, and the historical frequencies of opponents you have personally played against.

It is a record of the past, and we describe it that way deliberately. The Software:

• does not play, and cannot play, any hand or any part of a hand for you;
• sends no input of any kind to a poker client — no click, no keystroke, no command;
• contains no solver, no game-tree browser, no ICM model and no equity calculator that evaluates a hand in progress;
• recommends no action and displays no suggested action;
• does not change any display according to the cards on the table or the development of a hand.

The Software is sold as a tool for reviewing your own play. It is not sold as, and must not be represented as, a means of gaining an advantage that the rules of a poker operator do not permit.

4Licence granted to you

Subject to payment and to these terms, we grant you a non-exclusive, non-transferable, revocable licence to install and use the Software for the duration of your subscription, on the number of computers included in your plan, for your own personal use.

The licence is personal to you. It is issued to your e-mail address and is bound to your activations. Ownership of the Software, and of every copy of it, remains with us at all times: this is a licence, not a sale of the software itself.

Your hands and your database are yours. Nothing in this licence gives us any right over them.

5What you may not do

• Share, resell, sublicense, rent, lend or publish your licence key, or let another person use your seats.
• Reverse engineer, decompile or disassemble the Software, except to the extent that applicable law expressly permits it despite this restriction.
• Circumvent, disable or tamper with the licence check, or use a modified copy of the Software.
• Import into the Software, or attempt to import, hand histories of hands you did not play — including purchased databases, shared pools, data-mined archives, and any archive obtained from another player. The Software produces statistics only from hands in which you were dealt in, and you agree not to attempt to defeat that.
• Use the Software to build, sell or distribute a database, a player pool or a set of opponent statistics for other people.
• Use the Software on any account that is not yours, or on behalf of another player.
• Use the Software in any way that breaches the terms of the poker operator you are playing on (see section 6), or any applicable law.

6Poker room rules — your responsibility

We do not represent that the Software is permitted on any particular operator, and we are not a party to your relationship with any operator. Where we have an approval or a decision from an operator, we say so on the website; where we do not, no approval should be assumed.

We are not liable for any measure an operator takes against your account, including a warning, a restriction, a confiscation of funds or a closure, arising from your use of the Software on a service where it is not permitted. Your only remedy in that situation is to cancel your subscription under section 9 or, where it applies, to request a refund under section 10.

If a poker operator informs us that the Software, or a feature of it, is not acceptable on its service, we will remove or modify that feature, and we may block activation of the Software for that operator's formats. That is a change to the Software, not a breach of these terms; if it materially reduces what you paid for, section 17 applies.

7Your data stays on your computer

The Software stores your hands and statistics in a local database file on your own computer. No hand history, no statistic, no opponent name and no part of your database is transmitted to us or to anyone else by the Software.

The only network traffic the Software makes is licence and account verification: it sends your account identifier, a session token and a hardware fingerprint to our licence endpoint so that we can confirm your subscription is active and that your seats are not exceeded. That traffic contains no game data.

The Privacy Policy sets out in full what we collect, why, and what your rights are: evextracker.com/privacy.

8Subscriptions, prices and payment

The Software is sold as a subscription. The plans, their contents and their prices are published at evextracker.com/#pricing and form part of these terms as displayed at the moment of your order.

• Currency. Prices are shown in US dollars (USD).
• Tax. Prices are shown excluding VAT. Where VAT is due, it is calculated from the country you give at checkout and is shown to you, together with the total amount payable, before you confirm the order. For customers in the European Union we account for VAT under the One Stop Shop scheme.
• Payment. Payments are processed by Stripe Payments Europe, Ltd. We never see or store your full card number. Your card details are handled by Stripe under its own terms and privacy policy.
• Invoices. An invoice is issued for every payment and sent to the e-mail address on your account.
• When the contract is concluded. The contract comes into being when we confirm your order by e-mail and send your licence key. That e-mail is the confirmation of the contract on a durable medium.

We may change our prices. A price change never applies to a billing period you have already paid for. We will tell you by e-mail at least 30 days before a changed price applies to a renewal, and you may cancel before then.

9Renewal and cancellation

A subscription renews automatically at the end of each billing period — monthly for monthly plans, annually for annual plans — and the payment method on file is charged, until you cancel.

You can cancel at any time, from your customer portal or by e-mailing us. Cancellation takes effect at the end of the period you have already paid for: you keep full access until then, and you are not charged again. There is no cancellation fee and no minimum term beyond the period you chose.

When a subscription ends, the Software stops running under that licence. Your database is not deleted, altered or locked — it stays on your computer, and your original hand-history files remain readable by any other tracker.

10Withdrawal and refunds

Consumers in the European Union have a statutory right to withdraw from a distance contract within 14 days. Because this is digital content supplied before that period ends, the rules and the way we apply them are set out in full in our Refund and Withdrawal Policy, which forms part of these terms.

In summary: we offer a 14-day money-back guarantee on a first subscription, which is at least as favourable as the statutory right and which we apply without asking you to justify your decision.

11Availability, updates and support

The Software runs on Microsoft Windows 10 and 11 (64-bit). It requires a working internet connection at start-up for the licence check; the analysis itself runs entirely offline on your own machine.

Updates are included in every plan for as long as your subscription is active. We do not promise a release schedule, and we may add, change or remove features — including, where an operator requires it, removing a feature entirely (section 6).

Support is by e-mail. We aim to answer within two business days on all plans, and within 24 hours on the Elite plan. Support is provided in English and Polish.

12Conformity and legal guarantee

We supply the Software with the features described on evextracker.com and in the documentation. If it does not conform to that description, consumers have the rights given by the Polish Act on Consumer Rights implementing Directive (EU) 2019/770 on digital content and digital services: repair, and where repair is impossible or fails, a price reduction or termination with a refund. Nothing in these terms limits those rights.

To exercise them, write to us at the address in section 1 describing what is wrong. We will answer within 14 days.

Outside those statutory rights, and to the extent the law allows, the Software is provided as it is. We do not warrant that it will be free of every defect, that it will run on every configuration of hardware and software, or that any particular poker operator will permit it.

13Liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, for intentional misconduct, or for anything else that cannot be limited under the law that applies to you. In particular, nothing here limits the statutory rights of a consumer.

Subject to that, our total liability arising from your use of the Software, for any cause, is limited to the amount you paid us for the Software in the twelve months before the event giving rise to the claim.

We are not liable for: your poker results; decisions you take on the basis of anything the Software displays; loss of a database that you did not back up; or measures taken against you by a poker operator (section 6).

14Suspension and termination

We may suspend or terminate your licence, with notice by e-mail, if you breach section 5 or section 6, if a payment fails and is not corrected within 14 days of our reminder, or if we are required to do so by law.

If we terminate for a reason that is not your breach — for example, because we discontinue the product — we refund the unused part of the period you have paid for, calculated by whole months.

15Intellectual property

The Software, its source code, its interface, its statistics definitions, the HUD and pop-up layouts we ship, this website and its content are our intellectual property or are used by us under licence. You receive the rights described in section 4 and no others.

Layouts you build yourself inside the Software are yours, and you may export and share them.

Evex Tracker is an independent product. It is not affiliated with, endorsed by or connected to any poker operator. Names and trademarks of poker operators and of other software mentioned on this website belong to their respective owners and are used only to describe compatibility or context.

16Complaints and dispute resolution

Send complaints to bartoszownkowalski@gmail.com or to the postal address in section 1. Tell us your order number, what happened and what you would like us to do. We answer complaints within 14 days.

If you are a consumer and we cannot settle the matter between us, you may use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr, or apply to a permanent consumer arbitration court or to the relevant provincial trade inspectorate (Wojewódzki Inspektorat Inspekcji Handlowej) in Poland. Free help is available from municipal and district consumer ombudsmen (miejski lub powiatowy rzecznik konsumentów). Using these routes is voluntary for both sides.

17Changes to these terms

We may change these terms for a valid reason — a change in the law, a change in how the Software works, a change of payment provider, or a requirement imposed by a poker operator. We will publish the new version here and e-mail subscribers at least 30 days before it takes effect.

If a change materially disadvantages you, you may cancel with effect from the date the change takes effect and we will refund the unused part of your period. Continuing to use the Software after that date means you accept the new version.

18Governing law

These terms are governed by Polish law. If you are a consumer resident in another country of the European Union, this choice does not deprive you of the protection of the mandatory rules of your own country, and you may bring proceedings in the courts of your place of residence.

If any provision of these terms is found invalid, the rest stays in force.